Terms of service

Welcome to Moonbeam Thistle & Birch Design Co LLC (“MTB Design Cove,” “we,” “us,” or “our”). We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you. These Terms of Service (“Terms”) outline your rights and responsibilities when using the Services. They work together with our Privacy Policy and Refund Policy. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

1 – Access and Account

You must be at least the age of majority in your state or province to use the Services. If you allow minors to use the Services via your devices, you accept full responsibility for their actions. You are responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, or license your account to anyone else.

2 – Our Products

We make every effort to accurately display products, but colors and appearance may vary by device and settings. Product descriptions may change without notice. We reserve the right to discontinue or limit products at any time.

3 – Orders

Placing an order is an offer to purchase; we may accept or decline at our discretion. Orders are not accepted until payment is processed and confirmed. Purchases are subject to our Refund Policy. Orders are for personal use only, not for resale or export.

4 – Prices and Billing

Prices may change without notice. Posted prices do not include taxes, shipping, customs, or handling unless stated otherwise. You agree to provide accurate, up-to-date billing and contact information. You warrant that you are authorized to use any payment method provided.

5 – Shipping and Delivery

Delivery times are estimates and not guaranteed. Once we transfer your order to the carrier, risk of loss passes to you. See our Shipping Policy for detailed terms, including free shipping eligibility and local meet-up rules.

6 – Intellectual Property

All trademarks, logos, product names, text, images, and designs are owned by Moonbeam Thistle & Birch Design Co LLC, its affiliates, or licensors. You may use the Services for personal, non-commercial purposes only.

7 – Optional Tools

We may provide access to third-party tools “as is” and without warranty. Your use of such tools is entirely at your own risk.

8 – Third-Party Links

We are not responsible for third-party sites linked through our Services. Use at your own discretion and review their policies before engaging.

9 – Relationship with Shopify

Moonbeam Thistle & Birch Design Co LLC is powered by Shopify. Sales and purchases are made directly with us; Shopify is not responsible for these transactions.

10 – Privacy Policy

All personal information collected is subject to our Privacy Policy and Shopify’s privacy practices.

11 – Feedback

Any feedback you submit may be used by us for any purpose without obligation to you.

12 – Errors and Omissions

We may correct any errors, inaccuracies, or omissions at any time without notice, including after you submit an order.

13 – Prohibited Uses

You agree not to use the Services for any unlawful or prohibited purpose, including harassment, fraud, or infringement of intellectual property rights.

14 – Termination

We may terminate your access at any time without notice for violation of these Terms.

15 – Disclaimer of Warranties

The Services and all products are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.

16 – Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Services.

17 – Indemnification

You agree to indemnify and hold harmless Moonbeam Thistle & Birch Design Co LLC, Shopify, and affiliates from any claims related to your use of the Services.

18 – Severability

If any provision of these Terms is found unenforceable, the remainder will still apply.

19 – Waiver; Entire Agreement

Our failure to enforce any provision is not a waiver of our right to do so. These Terms, together with our posted policies, are the full agreement between you and us.

20 – Assignment

You may not assign these Terms without our written consent. We may assign them without notice to you.

21 – Governing Law

These Terms are governed by the laws of the jurisdiction where we are headquartered.

22 – Changes to Terms

We may update these Terms at any time. Your continued use of the Services constitutes acceptance of the revised Terms.

23 – Contact Information

Questions? Email orders@mtbdesignco.shop.

Terms of service

Whispers from the Cove